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You can now report any issue directly from dashboard by going through the relevant option provided on the dashboard.

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Customer Query– No.- 0124-6789-345
support@phonepe.com
grievances@phonepe.com,
– Category manager
Merchant Query
(Settlement/Refund)
– No.- 0124-6789-400
merchant-desk@phonepe.com
– Category manager
Production issue :
(Tech)
merchant-pgsupport@phonepe.com 
Integration query/issue :merchant-pgsupport@phonepe.com
– Category manager
 
Business / New Integration– reach out to Phonepe team