Check Transaction Status

It is mandatory for the merchant to check the status of a transaction post callback from Accept Payments or Refund workflows.

Once customer is redirected back to merchant website, it is recommended to make a transaction status check with PhonePe backend systems to know the actual status of the payment and, then accordingly process the result.
The payment status can be Success, Failed or Pending. When Pending, merchants should retry until the status changes to Success or Failed.

Request Headers

Header Name	Header Value
`Content-Type`	application/json
`X-VERIFY`	SHA256(“/v4/transaction/{merchantId}/{transactionId}/status” + saltKey) + “###” + saltIndex

Path Parameters

Parameter Name	Type	Description	Mandatory
`merchantId`	`STRING`	Unique Merchant ID assigned to the merchant by PhonePe	`Yes`
`transactionId`	`STRING`	Merchant `transactionID` for which status is to be fetched	`Yes`

Response Parameters

Parameter Name	Type	Description
success	BOOLEAN	A boolean to indicate the success/failure of the request.
`code`	`ENUM`	Please see the list of Transaction Status Response Codes below. You should base your decision on this parameter.
`message`	`STRING`	Short message about status of transaction
`transactionId`	`STRING`	Unique Transaction ID generated by the merchant to track this request to PhonePe
`merchantId`	`STRING`	Unique Merchant ID assigned to the merchant by PhonePe
`amount`	`LONG`	Transaction amount in paise
`providerReferenceId`	`STRING`	PhonePe transaction Id
`paymentState`	`STRING`	Please ignore this. Use “code” parameter to get latest status of transaction.
`payResponseCode`	`STRING`	PhonePe internal status code. Please note this is a string value and new codes are likely to be added in the future. (Please don’t do the marshalling/unmarshalling into an enum for this at your side). This is an informative value.

Transaction Status Response Codes

Code	Description
`TRANSACTION_NOT_FOUND`	Payment not initiated inside PhonePe
`BAD_REQUEST`	Invalid request
`AUTHORIZATION_FAILED`	X-VERIFY header is incorrect
`INTERNAL_SERVER_ERROR`	Something went wrong. Merchant needs to call Check Transaction Status to verify the transaction status.
`PAYMENT_SUCCESS`	Payment is successful or In case of refund – Refund is successful.
`PAYMENT_ERROR`	Payment failed
`PAYMENT_PENDING`	Payment is pending. It does not indicate failed payment. Merchant needs to call Check Transaction Status to verify the transaction status.
`PAYMENT_DECLINED`	Payment declined by user
`PAYMENT_CANCELLED`	Payment cancelled by the merchant using Cancel API

Cross-check the amount which has been passed in forward payment path(Accept payment API) and in the response of Check Transaction Status API.

{“method”:”get”,”url”:”/v4/transaction/{merchantId}/{transactionId}/status”,”auth”:”required”,”apiSetting”:”5ecf9143b5bd210023b3b738″,”examples”:{“codes”:[]},”results”:{“codes”:[{“status”:200,”language”:”json”,”code”:”{\n \”success\”: true,/* Rely on success flag and\n code parameter as PAYMENT_SUCCESS for \n successful transaction */\n \n \”code\”: \”PAYMENT_SUCCESS\”,\n \”message\”: \”Your payment is successful.\”,\n \”data\”: {\n \”transactionId\”: \”TX123456789\”,\n \”merchantId\”: \”U123456789\”,\n \”amount\”: 100,\n \”providerReferenceId\”: \”PPXXXXXX\”,\n \”payResponseCode\”: \”SUCCESS\”,\n \”paymentState\”: \”COMPLETED\”/* This is an\n informative field. For making decisions\n rely on “code” field */\n }\n}”,”name”:”Success Response”},{“status”:200,”language”:”json”,”code”:”{\n \”success\”: false,\n \”code\”: \”TRANSACTION_NOT_FOUND\”,\n \”message\”: \”No Transaction found with the given details.\”,\n \”data\”: {}\n}”,”name”:”Error Response”}]},”params”:[{“name”:”merchantId”,”type”:”string”,”enumValues”:””,”default”:”M2306160483220675579140″,”desc”:”Unique Merchant ID assigned to the merchant by PhonePe”,”required”:false,”in”:”path”,”ref”:””,”_id”:”5d63bf28c2c0cc005f6b6f69″},{“name”:”transactionId”,”type”:”string”,”enumValues”:””,”default”:”1511522079″,”desc”:”Merchant transaction id for which status is to be fetched”,”required”:false,”in”:”path”,”ref”:””,”_id”:”5d63bf28c2c0cc005f6b6f68″},{“name”:”Content-Type”,”type”:”string”,”enumValues”:””,”default”:””,”desc”:”application/json”,”required”:true,”in”:”header”,”ref”:””,”_id”:”5d63bf28c2c0cc005f6b6f67″},{“name”:”X-VERIFY”,”type”:”string”,”enumValues”:””,”default”:”6ab24e24ae92646c82e0450f029478117d8a1a0a00390e266ea1178a0c68e419###1″,”desc”:”SHA256(\”/v3/transaction/{merchantId}/{transactionId}/status\” + saltKey) + \”###\” + saltIndex”,”required”:true,”in”:”header”,”ref”:””,”_id”:”5d63bf28c2c0cc005f6b6f66″}]}

https://api-preprod.phonepe.com/apis/pg-sandbox

Updated on Aug 28, 2019