General FAQs



1.1 [Configuration of PhonePe PG Plugin in WordPress Site](🔗)

1.2 [To Install the PhonePe PG plugin from the WordPress marketplace](🔗)

1.3 [To Update the PhonePe PG plugin from the WordPress marketplace](🔗)

### **1.1 Configuration of PhonePe PG Plugin in WordPress Site**

The steps to configure the PhonePe PG Plugin on the Checkout Page of the merchant's WordPress website.

[Step 1: Download WooCommerce Plugin](🔗)

[Step 2: Login to WordPress and add the Plugin](🔗)

[Step 3: Upload the PhonePe Woocommerce Plugin](🔗)

[Step 4: Install the PhonePe Woocommerce Plugin](🔗)

[Step 5: Activate the PhonePe Woocommerce Plugin](🔗)

[Step 6: Verifying PhonePe under Payment Methods](🔗)

[Step 7: Setup the Environment with Credentials](🔗)

[Step 8: Verifying PhonePe Payment option on the Checkout page](🔗)

[Step 9: Initiating a Payment using PhonePe](🔗)

[Step 10: Checking the Payment Status](🔗)

#### **Step 1: Download WooCommerce Plugin**

Download WooCommerce Plugin

Download the WooCommerce plugin from the market place: <https://wordpress.org/plugins/phonepe-payment-solutions/>

#### **Step 2: Login to WordPress and add the Plugin**

Login to the WordPress site with admin credentials. After login, you will see the following screen. On the left side, you can find the “ Plugins > Add New “ menu. This can be used to upload the PhonePe Woocommerce plugin.



#### **Step 3: Upload the PhonePe Woocommerce Plugin**

Once you click on "Add New", you will be redirected to the following page. Here, you will see the “Add Plugins” option. Now, you can choose the zip file of the PhonePe plugin to upload the plugin.



#### **Step 4: Install the PhonePe Woocommerce Plugin**

Once you upload the zip file, you can click on the "install now" button.



#### **Step 5: Activate the PhonePe Woocommerce Plugin**

After successful installation, you can go to the menu "Plugins > Installed Plugins". Here, you can see PhonePe in the list of all the installed plugins. Now, Click on the "activate" button to activate the plugin.



#### **Step 6: Verifying PhonePe under Payment Methods**

After this, click on the "Woocommerce > Settings" menu and you will be redirected to the following screen. Now, you can see the "PhonePe" option under the Payment Methods available.



#### **Step 7: Setup the Environment with Credentials**

There is a set-up button available on the same row. Click on it to set up the test/prod credentials given by the PhonePe team and then you can save the changes.

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**Note:** You may reach out to [[email protected]](🔗) to get the test credentials in case you haven’t received the same already.

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#### **Step 8: Verifying PhonePe Payment option on the Checkout page**

The PhonePe plugin is configured now. If you go to your site and click the checkout button after selecting the product then you will see “PhonePe” as the payment method available.



#### **Step 9: Initiating a Payment using PhonePe**

If you click place order, then you can see a window pop-up where you can choose the desired option to complete the transaction.





#### **Step 10: Checking the Payment Status**

In the back end, we will call the Check Status API in order to know whether the payment was successful. If the payment is successful, you will be redirected to the success page.



### **1.2 To Install the PhonePe PG plugin from the WordPress marketplace**

  • Login to the WordPress dashboard

  • Navigate to Plugins

  • Click on **Add New**

  • In the keywords search box type **"Phonepe Payment Solutions"**

  • Click on **Install Now**

  • Click on **Activate**



### **1.3 To Update the PhonePe PG plugin from the WordPress marketplace**

  • Login to the WordPress dashboard

  • Navigate to Plugins

  • Locate **"PhonePe Payment Solutions"**

  • Click on **Update Now**



### **1.4 To Enable auto-updates to get the most stable releases**

  • Login to the WordPress dashboard

  • Navigate to Plugins

  • Locate **"PhonePe Payment Solutions"**

  • Click on "Enable auto-updates” on the right.





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