This API is used for checking the status of an existing transaction.
S2S and Check Status API Handling
Once the customer is redirected back to the merchant website/app, merchants should check with their server if they have received the Server-to-Server Callback response. If not, it is mandatory to make a Transaction Status API check with PhonePe backend systems to know the actual status of the payment and, then accordingly process the result.
The payment status can be
Success,FailedorPending. WhenPending, merchants should retry until the status changes toSuccessorFailed.
Check Status API - Reconciliation [MANDATORY]
If the payment status is Pending, then Check Status API should be called in the following interval:
The first status check at 20-25 seconds post transaction start, then
Every 3 seconds once for the next 30 seconds,
Every 6 seconds once for the next 60 seconds,
Every 10 seconds for the next 60 seconds,
Every 30 seconds for the next 60 seconds, and then
Every 1 min until timeout (15 mins).
Request Headers
| Header Name | Header Value |
|---|---|
Content-Type | application/json |
X-VERIFY | SHA256("/pg/v1/status/{merchantId}/{transactionId}" + saltKey) + "###" + saltIndex |
X-MERCHANT-ID | Unique Merchant ID assigned to the merchant by PhonePe |
Path Parameters
| Parameter Name | Type | Description | Mandatory |
|---|---|---|---|
merchantId | STRING | Unique Merchant ID assigned to the merchant by PhonePe | Yes |
transactionId | STRING | Merchant transactionID for which status is to be fetched | Yes |
Sample Response
{
"success": true,
"code": "PAYMENT_SUCCESS",
"message": "Your request has been successfully completed.",
"data": {
"merchantId": "FKRT",
"merchantTransactionId": "MT7850590068188104",
"transactionId": "T2111221437456190170379",
"amount": 100,
"paymentState": "COMPLETED",
"payResponseCode": "PAYMENT_SUCCESS",
"paymentInstrument": {
"type": "UPI",
"utr": "206378866112"
}
}
}
{
"success": true,
"code": "PAYMENT_SUCCESS",
"message": "Your request has been successfully completed.",
"data": {
"merchantId": "FKRT",
"merchantTransactionId": "MT7850590068188104",
"transactionId": "T2111221437456190170379",
"amount": 100,
"paymentState": "COMPLETED",
"payResponseCode": "PAYMENT_SUCCESS",
"paymentInstrument": {
"type": "CARD",
"cardType": "DEBIT_CARD",
"pgTransactionId": "b9090242ac120002",
"bankTransactionId": "e57a658e9e1011ec",
"pgAuthorizationCode": "9cf3ef4932bf9e05",
"arn": "339482773927",
"bankId": "SBIN"
}
}
}
{
"success": true,
"code": "PAYMENT_SUCCESS",
"message": "Your request has been successfully completed.",
"data": {
"merchantId": "FKRT",
"merchantTransactionId": "MT7850590068188104",
"transactionId": "T2206202020325589144911",
"amount": 100,
"state": "COMPLETED",
"responseCode": "PAYMENT_SUCCESS",
"paymentInstrument": {
"type": "NET_BANKING",
"pgTransactionId": "1856982900",
"pgServiceTransactionId": "PG2207281811271263274380",
"bankTransactionId": null,
"bankId": "SBIN"
}
}
}
{
"success": false,
"code": "INTERNAL_SERVER_ERROR",
"message": "There is an error trying to process your transaction at the moment. Please try again in a while."
}
Response Parameters
| Parameter Name | Type | Description | Mandatory |
|---|---|---|---|
success | BOOLEAN | A boolean to indicate the success/failure of the request. | Yes |
code | ENUM | Response code explaining reason for status. For status SUCCESS, only one possible response code is present - PAYMENT_SUCCESS For status FAILURE, following response codes are possible: ● BAD_REQUEST ● AUTHORIZATION_FAILED ● INTERNAL_SERVER_ERROR ● TRANSACTION_NOT_FOUND ● PAYMENT_ERROR ● PAYMENT_PENDING ● PAYMENT_DECLINED ● TIMED_OUT | Yes |
message | STRING | Message giving more information about the code. | Yes |
merchantId | STRING | Unique Merchant ID assigned to the merchant by PhonePe | Yes |
merchantTransactionId | STRING | Unique Transaction ID generated by the merchant to track this request to PhonePe | Yes |
transactionId | STRING | Transaction id generated by PhonePe Note: The Value will be present only if the actual transaction happened. | No |
amount | LONG | Transaction amount in paise | Yes |
state | STRING | Current state of the transaction | Yes |
responseCode | STRING | Meta data of state. This is an informative value. Note: The Value will be present only if the actual transaction happened. | No |
paymentInstrument | OBJECT | Payment instrument with which payment was done Note: The Value will be present only if the actual transaction happened. | No |
Error Codes
| Code | Description |
|---|---|
| BAD_REQUEST | Invalid request |
| AUTHORIZATION_FAILED | X-VERIFY header is incorrect |
| INTERNAL_SERVER_ERROR | Something went wrong. It does not indicate failed payment. The merchant needs to call Check Status API to verify the transaction status. |
| PAYMENT_SUCCESS | Payment is successful |
| PAYMENT_ERROR | Payment failed |
| TRANSACTION_NOT_FOUND | The transaction id is incorrect |
| PAYMENT_PENDING | Payment is pending. It does not indicate success/failed payment. The merchant needs to call Check Status API to verify the transaction status. |
| PAYMENT_DECLINED | Payment declined by user |
| TIMED_OUT | The payment failed due to the timeout. |