Troubleshooting


Please refer below in case of following error codes:

Error Code

Reason

Resolution

INVALID_TRANSACTION_ID

Duplicate TransactionID

Re-try with a new unique TransactionID

BAD_REQUEST

1. Wrong data type in the payload 2. Incorrect Base64 computation 3. Incorrect MerchantID.

1. Only amount is in Integer, All other parameters should be in string. 2. Check Base64 computation 3. Refer [UAT credentials](doc:test-credentials).

AUTHORIZATION_FAILED

1. Incorrect Checksum computation or in incorrect format. 2. Incorrect API Keys.

1. Check Checksum computation and format 2. Refer [UAT credentials](doc:test-credentials).

INTERNAL_SERVER_ERROR

Something went wrong

Retry after sometime