Redemption Order Status

This API provides the status of an Execute Redemption request. It returns whether the request was successful, failed, or still pending, along with relevant payment details.

Environment

Environment	HTTP Method	API
Sandbox	GET	https://api-preprod.phonepe.com/apis/pg-sandbox/subscriptions/v2/order/{merchantOrderId}/status?details=true
Production	GET	https://api.phonepe.com/apis/pg/subscriptions/v2/order/{merchantOrderId}/status?details=true

Request for Redemption

Request Headers

Header Name	Header Value
Content-Type	application/json
Authorization	O-Bearer <merchant-auth-token>

⚠️ For Partner Integrations!

It is mandatory to include the X-MERCHANT-ID header with the MerchantID of the end merchant.

Path Parameters

Parameter Name	Description
`merchantOrderId`	Merchant-generated order ID that was shared during the Redemption Notify API call.

Sample Request in CURL

curl --location 'https://api-preprod.phonepe.com/apis/pg-sandbox/subscriptions/v2/order/MO1709025691805/status?details=true' \
--header 'Accept: application/json' \
--header 'Authorization: O-Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJleHBpcmVzT24iOjE3MTIyNTM2MjU2NDQsIm1lcmNoYW50SWQiOiJWMlNVQlVBVCJ9.7aVzYI_f_77-bBicEcRNuYx093b2wCsgl_WFNkKqAPY'

Response for Redemption

Sample Response when Subscription state is Notified

{
  "merchantId": "Mer01",
  "merchantOrderId": "M277",
  "orderId": "OMO2604141127165135825782V",
  "state": "NOTIFIED",
  "currency": "INR",
  "amount": 100,
  "expireAt": 1776491836478,
  "metaInfo": {
    "udf1": "some meta info of max length 256",
    "udf2": "some meta info of max length 256",
    "udf3": "some meta info of max length 256",
    "udf4": "some meta info of max length 256",
    "udf5": "some meta info of max length 256",
    "udf6": "some meta info of max length 256",
    "udf7": "some meta info of max length 256",
    "udf8": "some meta info of max length 256",
    "udf10": "some meta info of max length 256",
    "udf11": "some meta info of max length 50",
    "udf12": "some meta info of max length 50",
    "udf13": "some meta info of max length 50",
    "udf14": "some meta info of max length 50",
    "udf15": "some meta info of max length 50"
  },
  "paymentFlow": {
    "type": "SUBSCRIPTION_REDEMPTION",
    "merchantSubscriptionId": "MS27",
    "redemptionRetryStrategy": "CUSTOM",
    "autoDebit": false,
    "validAfter": 1776232636000,
    "validUpto": 1776491836000,
    "notifiedAt": 1776146236879
  },
  "paymentDetails": []
}

Response Parameters

Parameter Name	Data Type	Description
`merchantId`	String	A unique ID assigned to the merchant by the PhonePe system during the onboarding process.
`merchantOrderId`	String	A unique orderId provided by the merchant when creating the order.
`orderId`	String	An orderId generated by PhonePe.
`state`	String	Possible value: • NOTIFICATION_IN_PROGRESS • NOTIFIED
`amount`	Long	The amount provided by the merchant in Paise.
`expireAt`	DateTime	Represents the time in epoch (milliseconds).
`paymentFlow`	Array	Provides the details of the subscription.
`paymentFlow.type`	String	The type should be “SUBSCRIPTION_REDEMPTION“ for redemption-related actions.
`MetaInfo`	Array	Contains metadata provided by the merchant.
`paymentFlow.merchantSubscriptionId`	String	A unique subscriptionId provided by the merchant to identify and manage the subscription request.
`paymentFlow.retryStrategy`	String	STANDARD
`paymentFlow.maxAmount`	Boolean	If true, PhonePe will handle the execution process.
`paymentFlow.validAfter`	DateTime	The start timestamp of the redemption window, provided in milliseconds.
`paymentFlow.subscriptionId`	DateTime	The end timestamp of the redemption window, provided in milliseconds.
`paymentDetails`	DateTime	The timestamp in milliseconds indicating when the user was notified about the scheduled redemption.

Sample Response when Subscription state is Redeemed

{
  "merchantId": "SWIGGY8",  
  "merchantOrderId": "MO1232",
  "orderId": "OMO12344",
  "state": "COMPLETED",
  "amount": 100,
  "expireAt": 1620891733101,
  "metaInfo": {
    "udf1": 
    "udf2": 
    "udf3": 
    "udf4": 
    "udf5": 
    "udf6": 
    "udf7": 
    "udf8": 
    "udf9": 
    "udf10": 
    "udf11": 
    "udf12": 
    "udf13": 
    "udf14": 
    "udf15": 
  },
  "paymentFlow": {
    "type": "SUBSCRIPTION_REDEMPTION",
    "merchantSubscriptionId": "MS121312",
    "redemptionRetryStrategy": "CUSTOM",
    "autoDebit": true,
    "validAfter": 1628229131000,
    "validUpto": 1628574731000,
    "notifiedAt": 1622539751586
  },
  "errorCode": 
  "detailedErrorCode":   
  "paymentDetails": [
    {
      "amount": 100
      "paymentMode": "UPI_MANDATE",
      "timestamp": 1620891733101      
      "transactionId": "OM124",
      "state": "COMPLETED", // FAILED, PENDING
      "rail": {
        "type": "UPI",
        "utr": "2",
        "vpa": "****@ybl", //add success@ybl/failure@ybl/pending@ybl here.
        "umn": "544fcc8819d04cb08e26faa1fb07eee7@ybl"
      },
      "instrument": {
        "type": "ACCOUNT",
        "maskedAccountNumber": "XXX2312",
        "ifsc": "VISA",
        "accountHolderName": "Harshad",
        "accountType": "SAVINGS"
      },
      "errorCode": 
      "detailedErrorCode": 
    }
  ]
}

Response Parameters

Parameter Name	Data Type	Description
`merchantId`	String	A unique ID assigned to the merchant by the PhonePe system during the onboarding process.
`merchantOrderId`	String	A unique orderId provided by the merchant when creating the order.
`orderId`	String	An orderId generated by PhonePe.
`state`	String	Possible value: • COMPLETED • FAILED • PENDING
`amount`	Long	The amount provided by the merchant in Paise.
`expireAt`	DateTime	Represents the time in epoch (milliseconds).
`paymentFlow`	Array	Provides the details of the subscription.
`MetaInfo`	Array	Contains metadata provided by the merchant.
`notifiedAt`	DateTime	Time (in milliseconds) when the user got the notification about the redemption.
`errorcode`	String	Error code shown if the status is FAILED.
`detailedErrorCode`	String	A detailed explanation of the error code, shown only when the status is FAILED.
`paymentMode`	String	The method used to collect payment for the subscription.
`transactionId`	String	Unique transaction ID generated by PhonePe.
`state`	String	The current status of the debit.
`rail`	Array	Details of the payment instrument used and UMRN associated with the transaction.
`instrument`	Array	Details of the user’s bank account.
`errorCode`	String	Error code provided when the payment attempt fails.
`detailedErrorCode`	String	An error code description will appear if the attempt fails.

The metaInfo object contains additional parameters, which are explained in the table below.

Request Parameters of metoInfo Object:

Parameter Name	Data Type	Description	Mandatory (Yes/No)	Constraints
`metaInfo.udf1-15`	String	Optional details you can add for more information	No	• Maximum length for Udf1-10 = 256 characters • Maximum length for Udf11-15 = 50 characters

The paymentFlow object contains additional parameters, which are explained in the table below.

Request Parameters of paymentFlow Object:

Parameter Name	Data Type	Description
`paymentFlow.type`	String	The type should be “SUBSCRIPTION_REDEMPTION“ for redemption-related actions.
`paymentFlow.merchantSubscriptionId`	String	A unique subscriptionId provided by the merchant to identify and manage the subscription request.
`paymentFlow.autoDebit`	Boolean	If set to true, PhonePe will handle the redemption execution automatically.
`paymentFlow.validAfter`	DateTime	The time (in milliseconds) when the redemption window starts.
`paymentFlow.validUpto`	DateTime	The time (in milliseconds) when the redemption window ends.

Check Redemption Order status !

headers

url params

You can also test this API request directly in Postman for a quick and easy integration check.

What’s Next?

In next section, how the amount is executed and debited from the user’s bank account.