Errors Code


When integrating with PhonePe’s APIs, it’s important to handle both successful and failed responses gracefully. A successful request returns an HTTP status code 200 along with the appropriate response payload. In case of failure, PhonePe provides a structured JSON response containing specific error parameters to help you identify and resolve the issue.

Handling these responses ensures your system can accurately track payment events, offer timely feedback to customers, and recover from errors without disruption. Below is a list of common error codes you may encounter, along with their meanings and recommended actions.

Error CodeDescriptionRecommended Action
400Bad RequestVerify request parameters and JSON/body format.
401Unauthorized AccessCheck API keys or authentication tokens.
404Resource Not FoundEnsure the endpoint or resource is correct.
500Internal Server ErrorRetry after a delay; contact support if issue persists.

📘 When Is errorContext Returned in the Response?


The errorContext field will be included in the status response only if errorContext is explicitly set to True in the request.

Refer: Order Status API Documentation for details on request parameters and sample responses.

Detailed Error CodeError CodeStageSourceError Description
TXN_AUTO_FAILEDTXN_NOT_COMPLETEDPRE_AUTHENTICATIONCUSTOMER

Payment couldn’t be completed due to issues related to customer or their bank.
Z9INSUFFICIENT_BALANCEAUTHORIZATIONCUSTOMERPayment failed due to insufficient balance in customer’s account.
ZMINVALID_MPINAUTHENTICATIONCUSTOMERCustomer entered the wrong UPI PIN.
U90BANK_TECHNICAL_ISSUEAUTHORIZATIONISSUING_BANKBank is taking longer than usual to process this payment.
UTBANK_TECHNICAL_ISSUEAUTHORIZATIONISSUING_BANKTechnical issue at the customer’s bank.
U28BANK_TECHNICAL_ISSUEAUTHORIZATIONISSUING_BANKTechnical issue at the customer’s bank.
Z7TXN_FREQ_LIMIT_BREACHEDAUTHORIZATIONCUSTOMERCustomer exceeded their daily payment limit.
Z6MPIN_LIMIT_BREACHEDAUTHENTICATIONCUSTOMERCustomer entered wrong PIN too many times.
B3ACCOUNT_NOT_ELIGIBLEAUTHORIZATIONCUSTOMERCustomer’s account type is not supported for this payment.
Z8TXN_LIMIT_BREACHEDAUTHORIZATIONCUSTOMERCustomer exceeded their daily payment limit.
XBBANK_TECHNICAL_ISSUEAUTHORIZATIONISSUING_BANKTechnical issue at the customer’s bank.
U03TXN_LIMIT_BREACHEDAUTHORIZATIONCUSTOMERCustomer exceeded the per-transaction limit.
XYBANK_TECHNICAL_ISSUEAUTHORIZATIONISSUING_BANKTechnical issue at the customer’s bank.
K1TXN_BLOCKEDAUTHORIZATIONISSUING_BANKCustomer’s bank declined the payment for security reasons.
S96BANK_TECHNICAL_ISSUEAUTHORIZATIONISSUING_BANKTechnical issue at the customer’s bank.
YEACCOUNT_BLOCKEDAUTHORIZATIONISSUING_BANKCustomer’s bank account is blocked or frozen.
XHACCOUNT_DOES_NOT_EXISTAUTHORIZATIONCUSTOMERCustomer’s bank account is invalid or unregistered.
XTBANK_NOT_ABLE_TO_PROCESSAUTHORIZATIONISSUING_BANKTechnical issue at the customer’s bank.
IRBANK_NOT_ABLE_TO_PROCESSAUTHORIZATIONISSUING_BANKTechnical issue at the customer’s bank.
XPTXN_BLOCKEDAUTHORIZATIONISSUING_BANKCustomer’s bank blocked the payment.
NOREQUEST_NOT_FOUNDAUTHORIZATIONBUSINESSOriginal payment request not found.
T14INVALID_REQUESTAUTHORIZATIONBUSINESSYou provided invalid payment details. Please check and try again.
ZUTXN_LIMIT_BREACHEDAUTHORIZATIONISSUING_BANKAmount exceeds the limit set by the customer’s bank.
IEINSUFFICIENT_BALANCEAUTHORIZATIONCUSTOMERInsufficient balance in customer’s account.
XVTXN_BLOCKEDAUTHORIZATIONISSUING_BANKCustomer’s bank blocked the payment.
U66DEVICE_FINGERPRINT_MISMATCHAUTHENTICATIONBUSINESSTemporary technical issue.
AMMPIN_NOT_SETAUTHORIZATIONCUSTOMERCustomer hasn’t set a UPI PIN .
B1TXN_NOT_ALLOWEDAUTHORIZATIONCUSTOMERCustomer’s number registered with the bank is different.
XQTXN_BLOCKEDAUTHORIZATIONBENEFICIARY_BANKYour bank blocked the payment. Contact your bank for help.
YCTXN_NOT_ALLOWEDAUTHORIZATIONISSUING_BANKTechnical issue at the customer’s bank.
ZXACCOUNT_INACTIVEAUTHORIZATIONCUSTOMERCustomer’s bank account is inactive.
FPTXN_BLOCKEDAUTHORIZATIONISSUING_BANKCustomer’s bank account is frozen.
U80TECHNICAL_ISSUEAUTHORIZATIONPAYER_PSPTechnical issue at the customer’s bank.
U54TXN_NOT_ALLOWEDAUTHORIZATIONBUSINESSTransaction ID or amount mismatch.
SATXN_NOT_ALLOWEDAUTHORIZATIONISSUING_BANKCustomer’s bank blocked the payment.
SDACCOUNT_INACTIVEAUTHORIZATIONCUSTOMERCustomer’s bank account is inactive.
U86TECHNICAL_ISSUEAUTHORIZATIONISSUING_BANKTechnical issue at the customer’s bank.
ZGTXN_NOT_ALLOWEDAUTHORIZATIONCUSTOMERCustomer’s UPI ID is restricted for this payment.
U69TXN_NOT_COMPLETEDPRE_AUTHENTICATIONCUSTOMERPayment request expired.
ZATXN_CANCELLEDPRE_AUTHENTICATIONCUSTOMERCustomer cancelled the payment.
ZHINVALID_VPAAUTHORIZATIONCUSTOMERCustomer entered an invalid UPI ID.
U16_NPCI_TXNRISK_00924TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_0TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_00976TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_01026TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_01002TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_00970TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_00966TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_01022TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_00965TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_01242TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_00901TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_01232TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_01054TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_01028TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_00030TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_01018TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_01206TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_00941TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_01083TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_00963TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_00987TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_00980TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
U16_NPCI_TXNRISK_01078TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
REQUEST_TIME_OUTTXN_NOT_COMPLETEDPRE_AUTHENTICATIONCUSTOMERPayment request timed-out.
REQUEST_CANCEL_BY_REQUESTERTXN_CANCELLEDPRE_AUTHENTICATIONBUSINESSYou cancelled the payment request. Please send a new request to the customer.
REQUEST_DECLINE_BY_REQUESTEETXN_CANCELLEDPRE_AUTHENTICATIONCUSTOMERCustomer cancelled the payment.
TXN_NOT_FOUNDTXN_NOT_FOUNDPRE_AUTHENTICATIONBUSINESSPayment failed due to temporary technical issue.
INTERNAL_SECURITY_BLOCKTXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYPayment blocked due to security reasons.
INTERNAL_SECURITY_BLOCK_1TXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYPayment blocked as the payment URL doesn’t match the one you shared during onboarding.
INTERNAL_SECURITY_BLOCK_2TXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYPayment blocked as the IP address doesn’t match the one you shared during onboarding.
INTERNAL_SECURITY_BLOCK_4TXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYPayment blocked as the package name doesn’t match the one you shared during onboarding.
INTERNAL_SECURITY_BLOCK_5TXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYPayment blocked as the business policies are missing or outdated on your website/app.
INTERNAL_SECURITY_BLOCK_6TXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYPayment blocked as you have not completed your video KYC verification.
BF_110TXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYPayment blocked due to security reasons.
BF_025TXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYPayment blocked due to security reasons.
BF_028TXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYPayment blocked due to security reasons.
BF_049TXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYPayment blocked due to security reasons.
BL_076TXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYPayment blocked due to security reasons.
BL_077TXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYPayment blocked as you have not completed your video KYC verification.
ORDER_EXPIREDTXN_NOT_COMPLETEDPRE_AUTHENTICATIONCUSTOMERCustomer did not complete the payment.
ORDER_CANCELLED_BY_USERTXN_CANCELLEDPRE_AUTHENTICATIONCUSTOMERCustomer cancelled the payment.
AUTHENTICATION_FAILEDAUTHENTICATION_FAILEDAUTHENTICATIONISSUING_BANKTechnical issue at the customer’s bank.
INVALID_CARD_NUMBERINVALID_CARD_NUMBERPRE_AUTHENTICATIONCustomerCustomer didn’t enter the card details or entered incorrect ones.
BANK_ERRORBANK_ERRORUNKNOWNISSUING_BANKTechnical issue at the customer’s bank.
TRANSACTION_DECLINEDTRANSACTION_DECLINEDAUTHORIZATIONISSUING_BANKTechnical issue at the customer’s bank.
TECHNICAL_ISSUE_BANKTECHNICAL_ISSUE_BANKAUTHORIZATIONISSUING_BANKTechnical issue at the customer’s bank.
INVALID_DETAILSINVALID_DETAILSAUTHENTICATIONPAYMENT_GATEWAYCustomer entered invalid details.
BANK_MERCHANT_CONFIGBANK_MERCHANT_CONFIGAUTHENTICATIONPAYMENT_GATEWAYTemporary technical issue.
CONNECTION_TIMEOUTCONNECTION_TIMEOUTUNKNOWNUNKNOWNPayment request timed out.
ADDRESS_MISMATCHADDRESS_MISMATCHAUTHENTICATIONCustomerAddress provided for the order doesn’t match the customer’s bank records.
TRANSACTION_DECLINED_PGTRANSACTION_DECLINED_PGAUTHORIZATIONPAYMENT_GATEWAYPayment failed due to temporary technical issue.
BUSINESS_RISK_RULESBUSINESS_RISK_RULESAUTHORIZATIONISSUING_BANKCustomer’s bank doesn’t allow payments with this card.
CARD_BLOCKEDCARD_BLOCKEDAUTHORIZATIONISSUING_BANKCustomer’s card is blocked by their bank.
CARD_EXPIREDCARD_EXPIREDAUTHORIZATIONCustomerCustomer’s card is expired.
INVALID_CVV_EXPIRYINVALID_CVV_EXPIRYAUTHENTICATIONCustomerCustomer entered an invalid CVV.
INVALID_DETAILS_MERCHANTINVALID_DETAILS_MERCHANTAUTHENTICATIONBUSINESSYou have entered invalid details. Please check and send the request to the customer again.
PROCESSOR_ERRORPROCESSOR_ERRORAUTHORIZATIONPAYMENT_GATEWAYPayment failed due to temporary technical issue.
INVALID_CARD_TYPEINVALID_CARD_TYPEAUTHENTICATIONISSUING_BANKCustomer’s card is not supported for this payment.
INVALID_FIELDSINVALID_FIELDSAUTHENTICATIONCustomerCustomer didn’t provide all the details for this payment.
INSUFFICIENT_BALANCEINSUFFICIENT_BALANCEAUTHORIZATIONCustomerInsufficient balance in customer’s account.
TRANSACTION_TIME_OUTTRANSACTION_TIME_OUTAUTHENTICATIONPAYMENT_GATEWAYPayment request timed out.
CANCELLED_BY_USERCANCELLED_BY_USERAUTHENTICATIONCustomerCustomer didn’t complete the authentication process in time.
DUPLICATE_TRANSACTIONDUPLICATE_TRANSACTIONAUTHENTICATIONPAYMENT_GATEWAYA payment with the same Order ID is already in progress.
HASH_MISMATCHHASH_MISMATCHAUTHORIZATIONISSUING_BANKTechnical issue at the customer’s bank.
TXN_AMOUNT_MISMATCHTXN_AMOUNT_MISMATCHAUTHORIZATIONISSUING_BANKProduct amount is different from the the amount recorded by the bank.
INVALID_TXN_IDINVALID_TXN_IDUNKNOWNPAYMENT_GATEWAYPayment failed due to temporary technical issue.
ONLINE_TRANSACTIONS_DISABLEDONLINE_TRANSACTIONS_DISABLEDAUTHORIZATIONCustomerCustomer cannot use this card for online payments.
MAX_AUTH_EXCEEDEDMAX_AUTH_EXCEEDEDAUTHENTICATIONCustomerCustomer has exceeded the maximum PIN attempts.
INVALID_CARD_NAMEINVALID_CARD_NAMEAUTHENTICATIONCustomerCustomer entered an invalid card name.
WRONG_PINWRONG_PINAUTHENTICATIONCustomerCustomer didn’t enter the OTP or entered an incorrect one.
INVALID_AMOUNTINVALID_AMOUNTAUTHORIZATIONCustomerCustomer entered the wrong amount.
INVALID_CARDINVALID_CARDAUTHENTICATIONCustomerCustomer entered an incorrect account number.
TRANSACTION_LIMIT_EXCEEDEDTRANSACTION_LIMIT_EXCEEDEDAUTHORIZATIONCustomerCustomer exceeded their transaction limit.
MERCHANT_ERRORMERCHANT_ERRORAUTHORIZATIONBUSINESSTechnical issue at your end.
INTERNATIONAL_TXN_NOT_ALLOWEDINTERNATIONAL_TXN_NOT_ALLOWEDAUTHORIZATIONCustomerCustomer’s card does not support international payments.
UNSUPPORTED_PAYMENT_MODEUNSUPPORTED_PAYMENT_MODEAUTHORIZATIONISSUING_BANKCustomer’s bank doesn’t allow payments with this instrument.
AUTHORIZATION_FAILEDAUTHORIZATION_FAILEDAUTHORIZATIONISSUING_BANKTechnical issue at the customer’s bank.
AUTH_TIMEOUTAUTH_TIMEOUTAUTHENTICATIONCustomerCustomer didn’t complete authentication process in time.
CARD_BIN_NOT_SUPPORTEDCARD_BIN_NOT_SUPPORTEDAUTHORIZATIONISSUING_BANKCustomer’s card is not supported for this payment.
TXN_FAILEDTXN_FAILEDAUTHENTICATIONPAYMENT_GATEWAYPayment failed due to temporary technical issue.
MERCHANT_CONFIG_NOT_FOUNDMERCHANT_CONFIG_NOT_FOUNDAUTHENTICATIONPAYMENT_GATEWAYMerchant validation failed as your configuration details are missing or incorrect at PhonePe PG.
PENDINGPENDINGAUTHORIZATIONISSUING_BANKPayment is being processed. Please check after 15 minutes.
INVALID_REQUESTINVALID_REQUESTAUTHENTICATIONPAYMENT_GATEWAYPayment failed due to temporary technical issue.
GENERIC_NPCI_ERRORGENERIC_NPCI_ERRORAUTHORIZATIONPAYMENT_GATEWAYPayment failed due to temporary technical issue.
GENERIC_ERRORGENERIC_ERRORUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
INVALID_CURRENCYINVALID_CURRENCYUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
INVALID_TXNINVALID_TXNUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
INVALID_DATEINVALID_DATEUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
ENCRYPTION_ERRORENCRYPTION_ERRORUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
DECRYPTION_ERRORDECRYPTION_ERRORUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
INVALID_BANK_CODEINVALID_BANK_CODEUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
CHECKSUM_MISMATCHCHECKSUM_MISMATCHUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
INVALID_KEYINVALID_KEYUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
INVALID_PARAMETERSINVALID_PARAMETERSUNKNOWNUNKNOWNYou passed invalid parameters. Please verify the details and try again.
INVALID_CARD_DETAILSINVALID_CARD_DETAILSAUTHENTICATIONCustomerCustomer entered incorrect card details.
INVALID_CUSTOMER_IDINVALID_CUSTOMER_IDUNKNOWNUNKNOWNPayment failed due to invalid customer ID.
INCORRECT_DETAILSINCORRECT_DETAILSAUTHORIZATIONCustomerCustomer entered incorrect card details.
MERCHANT_CONFIG_ERRORMERCHANT_CONFIG_ERRORAUTHENTICATIONPAYMENT_GATEWAYPayment failed due to temporary technical issue.
CARD_NOT_ALLOWEDCARD_NOT_ALLOWEDAUTHENTICATIONCustomerCustomer cannot make the payment using this card.
REFUND_SUBMITTEDREFUND_SUBMITTEDREFUNDISSUING_BANKYour refund request has been submitted successfully.
INVALID_REFUND_REQUEST_FIELDSINVALID_REFUND_REQUEST_FIELDSREFUNDBUSINESSYou entered an invalid merchant code or incorrect amount. Please verify the details and try again.
TXN_AMOUNT_MISMATCH_REFUNDTXN_AMOUNT_MISMATCH_REFUNDREFUNDBUSINESSThe refund amount does not match the original payment amount. Please check and try again.
REFUND_NOT_ALLOWEDREFUND_NOT_ALLOWEDREFUNDBUSINESSYou cannot process this refund.
REFUND_FOR_TXN_OLDER_THAN_LIMITREFUND_FOR_TXN_OLDER_THAN_LIMITREFUNDBUSINESSRefund failed as the payment was made over 90 days ago. Only payments within the last 90 days are refundable.
EXCESS_REFUND_AMOUNTEXCESS_REFUND_AMOUNTREFUNDBUSINESSYou have insufficient balance to process the refund. Please check and try again.
CHECKSUM_GENERATION_FAILEDCHECKSUM_GENERATION_FAILEDUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
MISSING_FIELDSMISSING_FIELDSUNKNOWNUNKNOWNA required field is missing. Please fill in all mandatory parameters and try again.
INVALID_CHECKSUM_PARAMETERSINVALID_CHECKSUM_PARAMETERSUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
MESSAGE_FORMAT_ERRORMESSAGE_FORMAT_ERRORUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
INVALID_CHECKSUM_KEYINVALID_CHECKSUM_KEYUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
INVALID_MERCHANT_CODEINVALID_MERCHANT_CODEUNKNOWNUNKNOWNYou have not passed a valid merchant code. Please check and try again.
INVALID_CUSTOMER_RELATED_FIELDSINVALID_CUSTOMER_RELATED_FIELDSUNKNOWNUNKNOWNCustomer details like name, email, or address are missing.
MISSING_CHECKSUM_VALUEMISSING_CHECKSUM_VALUEUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
CAPTURE_ERRORCAPTURE_ERRORCAPTUREBUSINESSPayment failed due to temporary technical issue.
DECLINED_BY_ACQUIRERDECLINED_BY_ACQUIRERAUTHORIZATIONPAYMENT_GATEWAYYour bank has declined this payment. Please contact your bank for more details.
TXN_NOT_ALLOWEDTXN_NOT_ALLOWEDUNKNOWNUNKNOWNPayment not allowed.
TXN_DATA_TAMPEREDTXN_DATA_TAMPEREDUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
DUPLICATE_TXN_REQUESTDUPLICATE_TXN_REQUESTUNKNOWNISSUING_BANKA transaction with the same details has already been processed.
TXN_ALREADY_PROCESSEDTXN_ALREADY_PROCESSEDAUTHORIZATIONISSUING_BANKA transaction with the same details has already been processed.
INVALID_ACCOUNT_NUMBERINVALID_ACCOUNT_NUMBERAUTHENTICATIONBUSINESSYou have passed an invalid account number. Please check and try again.
UNSUPPORTED_BY_MERCHANTUNSUPPORTED_BY_MERCHANTUNKNOWNBUSINESSPayment failed as you do not support this payment type.
TXN_NOT_FOUNDTXN_NOT_FOUNDAUTHORIZATIONBUSINESSPayment not found.
SUCCESSSUCCESSUNKNOWNUNKNOWNThis payment is successful.
TXN_STATUS_AWAITEDTXN_STATUS_AWAITEDUNKNOWNUNKNOWNPayment is being processed. Please check after 15 minutes.
WITHDRAWAL_LIMIT_EXCEEDEDWITHDRAWAL_LIMIT_EXCEEDEDAUTHORIZATIONCustomerCustomer’s bank declined the payment as they exceeded the withdrawal limit.
CARD_VALIDATION_FAILURECARD_VALIDATION_FAILUREUNKNOWNUNKNOWNPayment failed due to temporary technical issue.
UNSUPPORTED_TXN_TYPEUNSUPPORTED_TXN_TYPEUNKNOWNISSUING_BANKCustomer’s bank does not support this payment.
ACQUIRER_UNAVAILABLEACQUIRER_UNAVAILABLEUNKNOWNPAYMENT_GATEWAYPayment failed due to temporary technical issue.
MERCHANT_RESTRICTIONMERCHANT_RESTRICTIONAUTHORIZATIONISSUING_BANKCustomer cannot make this payment using this card.
CARD_NOT_EXISTCARD_NOT_EXISTAUTHORIZATIONISSUING_BANKThe customer’s bank declined the payment as the card number is invalid.
CARD_NOT_ACTIVECARD_NOT_ACTIVEAUTHORIZATIONISSUING_BANKCustomer’s card is inactive.
ACCOUNT_NO_LONGER_ACTIVEACCOUNT_NO_LONGER_ACTIVEAUTHENTICATIONCustomerCustomer’s bank account is inactive.
ORIGINAL_TXN_NOT_FOUNDORIGINAL_TXN_NOT_FOUNDREFUNDPAYMENT_GATEWAYOriginal payment ID was not found.
NETWORK_ERRORNETWORK_ERRORAUTHENTICATIONNETWORKPayment failed due to temporary technical issue.
MERCHANT_CANCELLEDMERCHANT_CANCELLEDCAPTUREBUSINESSPayment failed due to temporary technical issue.
PG_TECHNICAL_FAILUREPG_TECHNICAL_FAILUREAUTHENTICATIONPAYMENT_GATEWAYPayment failed due to temporary technical issue.
TECHNICAL_ISSUE_NETWORKTECHNICAL_ISSUE_NETWORKUNKNOWNNETWORKPayment failed due to temporary technical issue.
OTP_EXPIREDOTP_EXPIREDAUTHENTICATIONCustomerCustomer entered an expired OTP.
AUTH_PROCESS_FAILEDAUTH_PROCESS_FAILEDAUTHENTICATIONCustomerCustomer didn’t complete or failed the card authentication process.
SERVER_UNAVAILABLESERVER_UNAVAILABLEAUTHENTICATIONISSUING_BANKTechnical issue at the customer’s bank.
WRONG_MCCWRONG_MCCAUTHORIZATIONPAYMENT_GATEWAYCustomer cannot make this payment using a card.
CUSTOMER_CARD_BLOCKEDCUSTOMER_CARD_BLOCKEDAUTHORIZATIONISSUING_BANKCustomer’s bank has blocked this card.
PREVIOUS_ORDER_IN_PROGRESSPREVIOUS_ORDER_IN_PROGRESSPRE_AUTHENTICATIONPAYMENT_GATEWAYA payment with the same order ID is already in progress.
DUPLICATE_TRANSACTIONSDUPLICATE_TRANSACTIONSAUTHORIZATIONISSUING_BANKThe customer’s bank declined the payment as a duplicate request was received within 15 seconds.
NETWORK_TRACE_FAILURENETWORK_TRACE_FAILUREAUTHORIZATIONISSUING_BANKTechnical issue at the customer’s bank.
UNSUPPORTED_TRANSACTIONUNSUPPORTED_TRANSACTIONAUTHORIZATIONISSUING_BANKCustomer’s bank does not support this payment.
RESTRICTED_USAGERESTRICTED_USAGEAUTHORIZATIONISSUING_BANKCustomer cannot make this payment using a card.
DATA_ERRORDATA_ERRORAUTHORIZATIONPAYMENT_GATEWAYPayment failed due to incorrect network name, CVV, or cryptogram. Please check and try again.
AMOUNT_READ_FAILUREAMOUNT_READ_FAILUREAUTHORIZATIONISSUING_BANKCustomer’s bank couldn’t read the transaction amount.
PAN_MAPPING_FAILUREPAN_MAPPING_FAILUREAUTHORIZATIONNETWORKTechnical issue at the customer’s bank.
CARD_DEACTIVATEDCARD_DEACTIVATEDAUTHORIZATIONCustomerCustomer’s card is deactivated.
OTP_VALIDATION_FAILUREOTP_VALIDATION_FAILUREAUTHENTICATIONPAYMENT_GATEWAYTechnical issue at the customer’s bank.
TIMED_OUTTXN_AUTO_FAILEDPRE_AUTHENTICATIONCUSTOMER

Payment couldn’t be completed due to issues related to customer or their bank.
U16_NPCI_TXNRISK_01069TXN_BLOCKEDAUTHENTICATIONNPCICustomer’s payment blocked due to security reasons.
BL_086TXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYPayment blocked due to security reasons.
ZDVALIDATION_ERRORAUTHORIZATIONBUSINESSTechnical issue at the customer’s bank.
BL_088TXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYPayment blocked due to security reasons.
NPCI_SERVER_ERRORSERVER_ERROROTHERSNPCI

Payment failed due to technical issue
INSUFFICIENT_FUNDSINSUFFICIENT_BALANCEAUTHORIZATIONCUSTOMERPayment failed due to insufficient balance in customer’s account.
PG_ERROROTHERSOTHERSOTHERSTransaction could not be processed
DECLINED_BY_ISSUERTXN_BLOCKEDAUTHORIZATIONISSUING_BANKTechnical issue at the customer’s bank.
BF_108TXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYTransaction has been blocked due to security reasons
CR_016TXN_BLOCKEDPRE_AUTHENTICATIONPAYMENT_GATEWAYTransaction has been blocked due to security reasons
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