How to Initiate a Refund
Initiating a refund allows you to easily return funds to a customer for a completed transaction. You can process this directly from your dashboard by accessing the original payment link’s transaction details.
- Click on the completed payment link you wish to refund. A sidebar or pop-up window will appear displaying the link’s details. (Note: You can only refund links that have a “Completed” status).
- Click on View Transaction Details.
- Click the Refund button.
- A pop-up window will appear. Enter the required refund details in the provided fields.
- Click Pay refund to finalize and submit the request.
The refund process is successfully initiated, and the specified amount will be routed back to your customer’s original payment method.
What’s Next?
Now that you’ve learned how to create a single payment link and handle them, let’s look at how to scale your efforts. Head over to the next section to understand how to create payment links in bulk
