Dashboard Configuration

The PhonePe Business Dashboard includes a Notifications and Emails tab where you can configure exactly which events trigger emails and who receives them.

Capacity & Limits

• Merchant Emails: You may input a maximum of 10 internal email addresses per event configuration.
• Customer Emails: Customers are limited to 1 email address (the single address provided in the API request payload).

Step-by-Step Setup Guide

To manage your event subscriptions and email recipients:

• Log in to your PhonePe Business Dashboard.
• Navigate to Settings > Notifications & Emails and click the Edit button.

• Under the “Get notified on” section, select specific payment or subscription events and input the internal email IDs where you want those notifications delivered. You can add or update up to 10 email addresses for your internal team here.

• For each event, select who should receive the email notification by choosing one of the following options:
  • Nobody
  • Only Merchant
  • Only Customer
  • Both Merchant and Customers
• Save your preferences to activate the notification logic.