Introduction
The Automated Email Notifications feature is a comprehensive system designed to communicate the terminal states (success and failure events) of Subscription Setups, Redemptions, and Payments.
This system operates on a dual level, allowing you to automatically notify both your internal merchant team and your end-customers about lifecycle events.
Implementing this feature involves two main components:
- API Integration: Dynamically passing customer contact details during a transaction.
- Dashboard Configuration: Setting up the rules for which events trigger emails and who receives them.
Key Capabilities
- Customer-Specific Emails: Automatically send transactional emails to your end-customers based on contact data passed dynamically through your API requests.
- Merchant-Specific Alerts: Keep your internal operations, finance, or support teams in the loop by configuring specific events to trigger alerts to designated internal email addresses.
- Granular Event Control: Subscribe only to the events that matter to your business (e.g., setup confirmations, successful payments, refunds, or cancellations).
Email Preview
• Successful payment transaction
Merchant View
Customer View
• Unsuccessful payment attempt
Merchant View
Customer View
• Canceling an active subscription
Merchant View
Customer View
